Case Studies

Company #1

Needed to ensure regulatory requirements and field technical competencies were up-to-date and consistent across three acquisitions. Also wanted to assess skills and manage gap closures in a new learning management system.

Solution
  • Assessed existing competency models, learning paths, training materials and delivery platforms.
  • Introduced industry and regulatory-validated competency models, augmented with SME input.
  • Provided integrated processes/workflows to expedite assessments, gap reporting and remediation.
  • Loaded models into LMS; mapped training to position profiles to expedite worker learning and progression.
Results
  • Precise, flexible workforce development framework.
  • Millions of content relationships established.
  • Significant reductions in process management training, evaluations, and progression intervals.

Company #2

Energy company acquired large U.S. competitor with dramatically different competency assurance practices. The client needed to assess, consolidate and merge diverse programs into a unified competency assurance program to meet all regulatory requirements in both Canada and USA.

Solution
  • Assessed history, current state and confirmed leader commitment to change.
  • Evaulated hazards, controls, training, and tracking systems.
  • Led workshop to review issues and mitigation plan.
Results
  • Thousands of tasks and competencies developed.
  • Unified technical competency model.
  • Strong SME buy-in to program.
  • 10-fold reduction in content (redundant, expired).
  • 4-fold reduction in competency assessments required.

Company #3

After spending 8 figures to build an in-house training and competency program, client wanted to identify learning gaps in their technical training programs and benchmark against technical institutions’ curriculums to determine equivalence where possible.

Solution
  • Performed training content gap analysis for onshore & offshore field operator and technician position profiles.
  • Created custom tools to expedite SME reviews and evaluation of learning content.
  • Used machine learning to map connections between learning and trade requirements to expedite validation.
  • Mapped complete library of training to institutional trade certification requirements to confirm equivalence.
Results
  • Rapid method for content gap identification.
  • Shortened SME material review time-to-completion by a factor of 10+.